Customer Success Stories

See how growing businesses transformed their security posture with First Data Security.

Healthcare Provider Achieves HIPAA Compliance

Healthcare 200 employees Sacramento, CA

Challenge

A growing healthcare practice with multiple locations faced an upcoming HIPAA audit. Their IT infrastructure had grown organically without proper security controls. They experienced several phishing attempts targeting patient data and lacked 24×7 monitoring capabilities. Manual patch management left systems vulnerable, and they had no incident response plan.

Solution

First Data Security implemented a comprehensive security program including:

24×7 SOC-as-a-Service with HIPAA-compliant monitoring
Automated vulnerability scanning and patch management
Phishing resistance training for all staff
Immutable backup system with 4-hour recovery objective
Documented incident response procedures

Outcome

100%

HIPAA audit pass rate

94%

Reduction in security incidents

2.5hrs

Average incident response time

"First Data Security transformed our security posture. We passed our HIPAA audit with flying colors and now sleep better knowing patient data is protected 24×7. The team feels like an extension of our IT department."

- IT Director, Sacramento Healthcare Provider

Manufacturing Company Stops Ransomware Attack

Manufacturing 350 employees Roseville, CA

Challenge

A regional manufacturer with legacy systems and limited IT resources suffered a ransomware attack that encrypted critical production data. They had basic antivirus but no endpoint detection, backups were inconsistent and untested, and employees regularly fell for phishing emails. Recovery took two weeks and cost over $500,000 in downtime.

Solution

After the incident, First Data Security designed a comprehensive ransomware defense:

CrowdStrike Falcon EDR on all endpoints
Veeam immutable backup system with daily testing
Monthly phishing simulations and security training
Network segmentation and access controls
Quarterly tabletop exercises

Outcome

Attacks blocked in first year

87%

Reduction in phishing clicks

Ransoms paid since implementation

"The ransomware attack nearly killed our business. First Data Security not only helped us recover but built defenses that have stopped three attacks since. Their tabletop exercises revealed gaps we never knew existed."

- CEO, Northern California Manufacturer

Law Firm Secures Cloud Migration

Legal Services 75 employees Folsom, CA

Challenge

A boutique law firm moving to cloud-based practice management needed to maintain client confidentiality and attorney-client privilege. They lacked cloud security expertise, had no visibility into cloud configurations, needed to meet state bar security requirements, and worried about data sovereignty and access controls.

Solution

First Data Security provided end-to-end cloud security:

AWS security architecture and implementation
Prowler CSPM for continuous compliance monitoring
Zero-trust access controls with MFA
Encrypted data storage and transmission
Monthly security reviews and optimization

Outcome

100%

State Bar compliance achieved

40%

Reduction in IT costs

Zero

Security incidents post-migration

"Moving to the cloud was scary for a law firm handling sensitive client data. First Data Security made it seamless and secure. We're now more agile than ever while exceeding our security obligations."

- Managing Partner, Folsom Law Firm